our case
Company profile
Shenzhen SCXK Electronic Co.,Ltd established in 2009 and has the
standard new factory, about 100 employees. We have outstanding
R&D department and after-sell service workers, and separately
design ability. Our product mainly included led indoor full color
display, led outdoor full color display,led indoor full color
display, led wireless car usd screen, poster screen,transparent
screen etc.It can be used on the shopping mall, bank, bus station,
train station, center of downtown, airport,school,factory,bus,taxi
and so on. We adapt many methods and very good after-sell service
to sell our product all over the world. Whenever and wherever we
are, we always take the principle that is: professional makes good
quality,good price product market to price product market to
provide perfect product and service for our customers.
Certificate
Packaging and shipping
Packing:1.wooden case packing for ironed steel cabinet.
2.flight case packing for die casting aluminum cabinet.
Delivery:Shipping by sea,air or DHL,multiple shipping ways for your choice.
our service
Eachinled has a perfect service system, including pre-sale service,
in-sale service and after-sale service. To provide high quality
service for our customers, we train every salesman with necessary
product maintenance knowledge and organized a Technology Supporting
Department with a group of excellent and professional engineers.
Any problem you can contact us at any time you like.
Pre-sale service:
1. Reply enquiries in 24 hours.
2. Market research and forecast for customer.
3. Provide unique and professional solutions based on customer's
requirement.
4. Data sheet and samples offer.
5. Other services, such as special packing design, factory visiting
and so on.
In-sale service:
1. Tracking report in producing.
2. Quality test report for every order.
3. Photos and videos as per customer's requirement.
4. Free spare parts.
After-sale service:
1. Lifetime free maintenance and upgrade.
2. Complaint respond period not exceed 24 hours; maintenance
guidance and problem solution supplied in 48 hours.
3. Customer satisfaction tracking report.
4. Free technician training.
5. Full set of documents free of charge, which including
installation guidance, software operation manual, easy maintenance
manual and control system software CD and so on.
6. Special service for big project, such as stadium, exhibitions,
squares and so on.
FAQ
Q1: Are you the manufacturer or trading company? and where is your
factory?
A: We are professional manufacturer. You are warmly welcome to
visit our factory to learn the technical and maintenance skills and
everything you need in our factory.
Q2:May be we will need some samples, what is the lead time of
samples and lead time of order?
A2:We will arrange your sample of the charges within 7 days and
arrange your order within 12-15 days after receiving ur salary.
Q3:How could us arrange order?
A:Please send your inquiry to us--click the "send" in below, then
let us confirm all details, u can click "start order" in above,
or we send you order link for your payment.
Q4:Which payment method does your company accept?
A:We support T/T or Trade Assurance. For more payment methods,
please contact our customer service.
Q5:If have quality problems, how do you solve them?
A:Please provide relevant videos and photos within 1 month of
receipt of the shipment. We will verify it at first. If it is
really quality problem, we will work with the engineer to assist u
in solving the problem. If we can't solve it, we will give you a
refund or resend you new one for free, but we will not bear the
freight.
